COVID UPDATE 3/16/22
Except for our shows on March 25 and April 14, Tupelo Music Hall no longer requires proof of vaccination or a negative test. Please note that all orders are still subject to venue policies at the time of the show, which may be different than the policies at the time of purchase. Thank you.
NEW COVID POLICY Beginning August 10, 2021
Keeping in mind that we have three groups of people who could infect each other (Employees, Bands/Vendors, and Patrons) we have arrived at what we feel is the safest course of action while we are experiencing this rise in infections.
First, the actions that Tupelo Music Hall will be taking on our end:
• Beginning immediately, Tupelo Employees working indoors will be masked and vaccinated.
• Bands and Vendors are given and will follow special guidelines to ensure the safety of and limit interaction with guests and employees.
Now, the policy changes that pertain to our ticket holders:
• Beginning August 10, Tupelo Music Hall will require either proof of vaccine, a negative COVID 19 PCR test (administered 72 hours or less), or a Negative COVID rapid test (administered 48 hours or less) Prior to entry to all shows until further notice. At-home Covid Tests not allowed. All orders subject to venue policies at the time of the show, which may be different than the policies at the time of purchase.
• We are asking (not mandating) patrons to wear a mask whether they are vaccinated or not. I understand this is a bit tricky since we have food and beverage services at the shows but it would be helpful if patrons wore a mask when not eating and drinking.
How will we get this information?
We have invested in an app called BINDLE for you to use. It’s super secure and hides your medical records. No government or tech surveillance. No loss of privacy. No sharing of health information. Simply show us the acceptance screen on your phone and walk in.
Please see the below video to learn more about Bindle and how their platform works.
Instructions for how to set up this app on your phone can be found HERE.
(See FAQs below video)
Frequently Asked Questions
We realize many of you will have some questions after reading this week’s newsletter, so we’ve done our best to compile a few anticipated Frequently Asked Questions (FAQs) here that should provide some more details:
What if the policy changes again?
We reserve the right to change our policies as we need to. All orders are subject to venue policies at the time of the show, which may be different than the policy at the time of purchase.
Do I have to use the APP or can I just bring in the Vaccination Card or Test Results?
You do not have to use the app, but it will be a lot easier and faster for all of us if you do.
What if I test positive?
If you test positive, you won’t be admitted in the venue.
Will you accept an antibody test?
We are only accepting proof of vaccination and negative COVID-19 test (administered 72 hours or less).
What if I don’t use the app and I forget the Test Results or Vaccination card?
This is why we think the app is best. If you leave your documentation at home, you will not be allowed in the building. That said, we will accept your vaccination card or photo of a vaccination card at the doors.
Do you offer COVID-19 testing at the venue?
Yes, we do offer rapid tests at the venue for unvaccinated folks that don’t have the time to get a test done prior to the show. These cost $20 cash and typically take 30 minutes or less to complete. If a ticket holder is interested in doing one of these tests at the door, they must arrive at least 30 minutes prior to the start of the show. That said, the earlier the better so you and our staff have time to settle in before the show begins. Please note that although these tests are currently available, this testing option is subject to change due to supply shortages. Finally, patrons are required to wear a mask while waiting in the testing area.